Returns & Exchanges

If you are not completely satisfied with your purchase, you may return the item in its original, unworn condition within 14 days of delivery.

Return Process

  • 1.
    Request Authorization

    Contact our support team to obtain a Return Merchandise Authorization (RMA) number.

  • 2.
    Pack Securely

    Place the watch in its original packaging, including all tags, manuals, and warranty cards.

  • 3.
    Ship the Item

    Affix the provided return label or use a trackable shipping service to send the package to our service center.

  • 4.
    Inspection & Refund

    Once received, our horologists will inspect the watch. Approved returns will be processed for a refund within 5 business days.